AI for government services | Sri AI

Course overview

Citizen-facing systems where the user may have low literacy, no data allowance and one attempt to get an answer that decides their week.

Level: Intermediate  ·  Mode: Evenings, online

Who this course is for

Public sector technical staff and civic technologists.

What you will learn

• Turn a government procedure into a guided flow
• Design for low literacy and low bandwidth
• Keep official information verifiable and current
• Meet accessibility and neutrality obligations

Syllabus

1. Module 1: Mapping a government procedure
2. Module 2: Plain language in three scripts
3. Module 3: Verification and source of truth
4. Module 4: Offline and low-bandwidth design
5. Module 5: Neutrality in civic systems

Final project

Every module ends in hands-on practice, and the course ends with a project you build and present. Your certificate names that project.

Before you start

AI literacy. Coding helpful, not essential.